About Us
In 1967, we introduced our first product – the Classic. It answered the call for a seamless rolled front edge and backsplash countertop.
Today, our products symbolize a legacy of listening to our customers. We’ve grown well beyond our origins, designing in response to our customers’ needs and providing exquisite sculptured countertop models and HPL composite panel product solutions that fit their environment, brilliantly.
Our Vision
Formatop Manufacturing Co. will be the trusted expert in the manufacture of FSC® certified HPL composite wood products for residential, retail, office, healthcare, and educational environments.
Our Mission
At Formatop we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. Our business objective is to extend our organization’s market position by providing high-quality products, exceptional customer support and innovation in product design.
Our Values
Everyone at Formatop Manufacturing Co. strives to:
Be a trusted market resource
- We are thought-leaders in the industry.
- We have a knowledgeable and engaged work force.
- We invest in meaningful, proprietary research and development
Operate with integrity
- We have honest and transparent processes.
- We are committed to delivering on completion dates.
- We are viewed as a reputable corporation.
- We strive to be good stewards of the environment.
Build enduring relationships
- We act in the customer’s best interests.
- We strive to develop long-term relationships with customers.
- We create a working environment where employees feel they can build a long and fulfilling career.
Simplify the complex
- We actively listen first, to offer the best solution.
- We have real-world experience in all our departments.
- We hire and train smart, clear-thinking employees.
Offer simple, durable design
- We are known for the clean look and feel of our HPL products.
- We create well-designed HPL products that are built with quality materials to last a long time.
Offer our customers personalized solutions
- We create market-specific designs for our customers.
- We are innovative with our products and services.
- We are a leader in customized solutions.
- We use flexible manufacturing to meet our customers’ needs.
Our Warranty
We warrant our countertops to be free from defects in material and/or workmanship under normal residential usage to the original purchaser for a period of two (2) years from the date of purchase.
This is a parts warranty only and excludes labour for removal or replacement of defective parts. Our obligation under this warranty shall be limited to the repair or replacement of any part or parts that may prove defective under normal residential usage as determined by our examination.
This warranty is expressly in lieu of any and all other warranties, expressed or implied, including warranties of merchantability and of fitness for a particular purpose. This warranty shall not apply to our countertops or parts of our countertops that have been subjected to alteration, misuse, negligence, abuse, improper installation, storage and handling.